One of the situations that businesses selling through e-commerce sites or e-commerce marketplaces often encounter is product returns. Generally, when consumers do not like the Malta Phone Number List products they purchased, damaged product shipments, the product does not match the photos and descriptions, and the product does not meet the expectations, they give up the purchase and return the product. It is very important for e-commerce companies to professionally manage returns e-commerce when faced with situations such as returns and cancellations. Because behaving professionally in return management will increase the loyalty of your customers to your company and will allow you to gain loyal customers.
In this article called " How to manage returns in e-commerce", we will inform you about basic issues such as e-commerce return period, return process in e-commerce and return management in e-commerce. You can also review our article and find an answer to Malta Phone Number List the question of how to manage returns in e-commerce. How Should Return Management Be Done in E-commerce? What are Returns in E-commerce? Returns in e-commerce are the name given to the process that customers initiate when they try the products they buy through your e-commerce site or marketplace and when they encounter any problems. In e-commerce, the return process ends with the Malta Phone Number List customers sending back the products they have given up to buy with the same cargo company.
When the Malta Phone Number List products reach your e-commerce company, the relevant controls are made and the product fee is returned to the customers. Related Content; New Arrangement in E-commerce: Return Conditions Made EasierWhat is Returns in E-commerce what is the Return Period in E-commerce? Under the Law on the Protection of Consumers, consumers who purchase a product through e-commerce companies can give up the Malta Phone Number List products they purchased within 14 days from the date of product delivery, and within 14 days, consumers can return their products without having to show any reason.