Advantages-of-a-virtual-switchboarda directly to the terminal of one of the commercials by pressing 1. Thus we can "play" according to the number that the caller dials, diverting the call to one position or another. In addition, calls can take the route that interests you the most . If you want, for example, that the calls that arrive from Madrid be transferred to a mobile and the calls that arrive from Valencia to another, we can do that and much more! Make transfers when you need: If the call has to be transferred from one number to another that is also authorized in the route of the switchboard.
Transfer types: Transfer the call to the end recipient directly. In this case the call is transferred by dialing a single extension. Transfer the call after conversation with the final receiver . In this case, the client's call is put on hold and the person to whom we are going to south africa phone number list transfer is contacted to see if he or she is available. If it is, the call is retrieved with the client and transferred. Receive your voice messages by email. Have all your voice messages in email in mp3 format and choose to leave them as unread messages if you haven't heard them yet, or forward them to other people in the company to deal with if that's what you need.
Notify of schedules, promotions and holidays The settings of your virtual PBX can change whenever you need it , and what is even better, there can be different active settings at the same time that will treat calls in one way or another depending on the day and time. If, for example, the call arrives outside business hours, the switchboard can be programmed so that the caller hears a short announcement informing them that they are calling outside customer service hours and giving them the chance to leave a message to the final.