Do everything to bring a sense of personality and assurance to your website. For example live chat or a phone call with customer service can help greatly and give Email Database the customer a sense of who you are. 85. "About Us" page with nothing specific about the seller can prove a sure shot exit page for most buyers. Provide all necessary details, together with Email Database phone, fax number, a real (not 886 or 875), a reachable and clear-cut address and possibly a picture of your office. 86. Keep the customer informed about the status of their order before they ask.
Show prudence and foresight. 87. Unnecessary details like "Mission Statements", "Company objectives" etc need not be displayed. Display only what a customer Email Database wants to see. Every inch of your site and every moment a buyers spends reading them is precious. Spend Email Database them judiciously. 88. Act on what you learn from listening to customers, their comments and criticism. And act immediately. 89. Be patient with the difficult customers. Follow-up by whatever means you can and satisfy them. They become the most loyal. 90. "Problems completing your order?
Call now!" -Try adding this, possible to every step of the checkout process. 91. Have a "Help" link notably displayed. Visitors should have a place to go if there Email Database is a concern. 92. Sign up for Hacker safe, Verisign and Add as many credibility seals as you can. Display their logos to improve credibility. 93. It is advisable to not mention things Email Database like "Since 2002" or "Here's a picture of our new head office." Talk big about something that is really worth being told.